Mailbox Types
The University of Cambridge voicemail service offers several types of voice mailbox.
Here is a summary of the available options:
Simple Mailbox
A basic voicemail box with one greeting, offers callers to ability to leave a message.
Multiple Greetings
Similar to the Simple Mailbox except you are able to set multiple greetings and change the active greeting as and when necessary.
For instance, you may have a greeting recorded and saved that you only set as active when you are on annual leave, rather than having to re-record an annual leave voicemail greeting each time you are off work.
Announce Only
Plays an announcement but does not allow callers to leave a message.
Fax-to-Email
This is to be used for receiving faxes if you either don't have a fax machine, or need to access the documents in electronic format.
Users can send a fax to the extension and when the call is diverted to voicemail the system will send the faxed documents to a set email address as an attachment.